What should I do if the item I want is out of stock?
In most cases we can offer a substitution.
Can you provide more details about a specific product?
If you need more information about a certain product you can always ask our team.
I have received a different product than what I ordered
Sometimes the specific brand is not available and we substitute it with another brand that is the same quality.
Do you have “X compound” available?
If you need something that you cannot find in our catalog reach out to support and we will see if we can acquire it for you. Please make sure not to ask us about any scheduled and illegal substance.